Frequently Asked Questions
How can we help you?
Issues accessing the app
This app is available through iOS TestFlight.
TestFlight is how you test apps for iOS. You need to let Effie know what email address you use with the AppStore first. Once you are added as a tester, you can set up TestFlight to install ASICA as shown in this video.
This app is available through the Google Play store.
The app will not be visible in the play store until you are added to the pool of testers, so you need to let Effie know what email address you use with Google Play first. Once you are a tester, you can follow this link to install the app.
We can reset it for you.
Email Dave (david.howcroft@abdn.ac.uk) and they will send you a password reset link.